Pulling from theories of successful collaboration in Management and Pyschology, SHARE Lab aims to measure these constructs from a team’s digital trace data (e.g., Slack messages, Zoom transcripts) to predict when they might need a bit of help. Then, our collaboration technology can provide research-backed interventions, exactly where and when they are needed.
Publications
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Communication patterns in engineering enterprise social networks: an exploratory analysis using short text topic modelling
Sharon A Ferguson, Kathy Cheng, Lauren Adolphe, and 3 more authors
Design Science, 2022
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Are We Equal Online?: An Investigation of Gendered Language Patterns and Message Engagement on Enterprise Communication Platforms
Sharon A Ferguson and Alison Olechowski
Proceedings of the ACM on Human-Computer Interaction, 2023
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Let’s take this offline: a thematic analysis of virtual conflict in hybrid collaborative design teams
Meagan Flus, Sharon Ferguson, and Alison Olechowski
Proceedings of the Design Society, 2023
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No risk, no reward: Towards an automated measure of psychological safety from online communication
Sharon A Ferguson, Georgia Zande, and Alison Olechowski
In Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, 2024
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Measuring gendered communication patterns on enterprise communication platforms
Sharon Ferguson and Alison Olechowski
In Companion Proceedings of the 2023 ACM International Conference on Supporting Group Work, 2023
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Two Sides to Every Story: Exploring Hybrid Design Teams’ Perceptions of Psychological Safety on Slack
Marjan Naghshbandi, Sharon Ferguson, and Alison Olechowski
Proceedings of the ACM on Human-Computer Interaction, 2025